Frequently Asked Questions
We accept both the universal 15 hour funding for three years olds as well as the 30 hour funding for those parents who are eligible. We charge a small hourly fee of £1.10 for funded hours to cover the snack, consumables and other activities that we provide and that are outside the basic provision we receive funding for.
We try to use our nursery gardens whatever the weather. We ask that the children arrive for the day wearing clothes and footwear appropriate for the day’s weather. On arrival, the children change into indoor slippers and then put on their outdoor footwear when they go out. Puddle suits and/or waterproof trousers are a must as well!
Our invoicing software calculates the cost of childcare and then pro ratas this across 12 equal monthly payments. Spreading the cost like this means that in months of uninterrupted care (i.e. no school holidays) the invoice will be the same as in months such as December and August where there are holidays. This makes tax free childcare, voucher payments and direct debits easier to set up. Invoices need to be paid by the 1st of each month and are sent home a week prior to this.
We use the brilliant ‘Famly’ nursery school management app. This is the main way we communicate with parents both individually or as a group. Your children’s progress as well as posts telling you what they’re up to, general updates for parents, menus for the week and everything else in nursery life happens on Famly.
We believe children should only be encouraged to progress onto using a toilet or potty when they are ready. We will look out for development signs and then work alongside families to manage this when the time comes. Children who are still in nappies will need to supply these. Our Owlets and Nestlings have nappy changes logged on Famly.
We are often asked whether attendance will make any difference to getting a place in a particular infant school. Most of our children attend Old Basing Infant School but attendance here does not factor in to being allocated a place. We have also had children go to Great Binfields and other Basingstoke schools. We work closely with whichever schools we have children going to, to try and make this transition as smooth as possible.

